Customer relationship management (CRM)

Customer relationship management

What it is an asset for a business? You can hear very different answers depending on the manager you are asking. Consultancy agency would value brains of their workers. IT business will name hot technologies and latest trends, team work, ethic etc. But there is an umbrella which is protecting them all. Literally, any type of business is following the path of meeting new customers and keep existing ones as happy as possible. Continue reading “Customer relationship management (CRM)”